Before: you decide
When fresh consent is needed, the screen shows who’s asking, why, which checks will run, which service providers are involved, and how long anything is kept. Nothing happens until you agree.
For people asked to complete a check
Your face. Your voice. Your call.
An app or website sent you here because it wants confidence that a real person is behind a sensitive request. Before your camera turns on, you’ll see who’s asking, why, and how long anything is kept, and you can say no.
The organization that sent you owns the account decision and any alternative path it offers.
One request · one company’s boundary
The organization that sent youyour lane
Other Sonavera customersseparate
Who’s askingYou see it before anything runs
Your choiceDecline, and nothing happens
Your dataNever shared between companies
AfterwardConsent recorded; deletion scheduled
The whole thing, in order
Before. During. After.
A check carries its privacy terms with it, from the consent screen to the deletion schedule. Here’s the shape of it.
During: just the check you agreed to
Your camera and microphone power the short guided session, and nothing else. We process the live streams as they happen and don’t keep them as recordings.
After: evidence out, deletion scheduled
The organization gets a compact result: never your video or audio. Your consent and its governing terms are recorded, and deletion is on the calendar from the start.
No shared database
Your face doesn’t join a giant database.
Everything from your check stays with the organization that asked for it. If you enroll with one company, no other company can compare against you, look you up, or even know the record exists.
Your check
The site that sent you
your scopeYour check stays inside this boundary
Comparison uses only this organization’s protected records.
No cross-company comparison
Another check
Another customer
separateIts check stays inside a separate boundary
Comparison uses only that customer’s protected records.
What gets shared
They get evidence: never the footage.
The organization that sent you receives a structured summary: the check finished, here’s what was measured, here’s how it came out. It never receives your video, your audio, or the mathematical templates of your face and voice. What happens to your account afterward is that organization’s decision, not ours.
Sent to the organization
structured resultIt receives
- Check status and timestamps
- Normalized measurements
- Policy and evidence references
- Limited, coarse context
It never receives
- Your video or audio
- Face or voice templates
- The vectors used for matching
- Records of earlier comparisons
Retention
Nothing sticks around without a deadline.
Before a fresh consent, the screen shows how long anything can be kept. That clock is attached to your check, and deletion runs when it expires. Service providers can have their own retention terms, listed in the current notice.
Shown up front
The consent screen shows the retention period before you agree, not buried in a document afterward.
Attached to your check
The boundary that applied when you agreed is recorded with the check itself.
Deleted on schedule
When the period ends, eligible data enters deletion. A still-active session can delay that briefly, and encrypted backups can hold copies for up to seven more days before they cycle out.
A record remains
A minimal record of your consent and the deletion stays behind (proof it happened), kept separate from the deleted data.
The AI guide has one job.
A friendly voice may walk you through the steps and keep things moving. That’s the whole job. It doesn’t compare your face, judge your check, or tell anyone what to do with your account. And the provider list you see at consent is a policy disclosure: it doesn’t mean every listed provider ran during your specific check.
Common privacy questions
Plain-language answers.
Can I say no?
Yes. When fresh consent is needed, decline on the consent screen and nothing runs. A returning check might reuse a consent you gave recently, so you won’t always see a new screen. Whether there’s another way to do what you needed is up to the organization that sent you.
Does Sonavera keep my video or audio?
No. We process the live camera and microphone streams during the check and don’t keep them as recordings. The service providers disclosed on the consent screen may process live data for their described role, under their own terms.
Does Sonavera create face or voice templates?
It depends on the check. Enrolling creates protected face and voice templates so a later check can compare against them. Verifying compares fresh measurements against that enrollment without creating a new durable record. A uniqueness check may create protected impressions that live only inside that organization’s defined scope. A liveness check creates no identity record at all. Whatever is created stays inside that organization’s isolated boundary, is never sent to the organization itself, and is deleted on the disclosed schedule.
Can another company compare against my record?
No. Your record lives inside the boundary of the organization that asked for the check. It isn’t searchable or usable by anyone else, including other Sonavera customers.
What does the organization that sent me actually receive?
A structured result: the check’s status, timestamps, and normalized measurements of how the evidence came out. Not your video, not your audio, not your biometric templates, not the vectors used for matching.
How do I get my data deleted later?
Contact the organization that sent you with the details of the interaction; it manages your account relationship and can route the deletion request. For questions about Sonavera’s own practices, email privacy@sonavera.ai.
Regardless, Sonavera automatically deletes your data after the retention period expires.
Does this page replace the consent screen?
No. This page explains the design in plain language. The consent screen shown for your specific check and the versioned platform legal documents are what count.
Know what you’re agreeing to.
The current documents are always available: no account needed. And when fresh consent is required, everything on this page is shown to you before your camera turns on.